Client-focused, rights-based, quality of care

  • IPPF’s Integrated Package of Essential Services (IPES) is a framework for programme managers to implement a minimum package of 8 essential services.
    These are: sexuality counselling, contraception, safe abortion care, treatment of sexually transmitted infections and reproductive tract infections, HIV, gynaecological, obstetric and gender-based violence services.
  • Our Quality Assurance Package guides our Member Associations on establishing the IPES. Quality of care is a key principle for our Member Association accreditation.
    Evidence from our family planning programme shows that satisfied clients are one of the top three sources of referral for new clients.


IPPF made a commitment to ensure universal access to sexual and reproductive health services by 2015. Our Integrated Package of Essential Services (IPES) supports this commitment by promoting service provision for the most pressing sexual and reproductive health needs of the population.

By offering our clients an integrated package of these 8 essential services we place them at the very centre of everything we do. It also ensures that we deliver quality to every individual.

This approach focuses on both expanding supply and increasing demand for services.

  • Halimah from Indonesia was 17 when she made this film.

    This is the story of what happened when she first had unprotected sex: how she was ostracised by her family and thrown out of school, and how she felt that her future had been taken away.
    Things looked bleak for Halimah but that’s not quite the end of the story...

  • Her cousin introduced her to our Member Association, the Indonesian Planned Parenthood Association.

    They not not only provided Halimah with counselling, but she was also offered antenatal care during her pregnancy. Once her baby was born she received contraception counselling so she could choose the contraceptive method that was right for her.

  • In addition, the doctor recommended that Halimah join their youth outreach service where she could meet other young people like herself and help to advocate for sexual and reproductive health and rights.

The cervical cancer rate in Uganda is one of the highest in the world. Poor access to preventive screening services leads to over 2,400 deaths each year. In addition, modern contraceptive prevalence is only 26% among married women.

Outreach camps increase access to family planning services which can be successfully integrated with cervical cancer screening projects.
INNOVATION: IPPF's Member Association, Reproductive Health Uganda, in partnership with others, builds the capacity of health providers in cervical cancer screening and treatment. They maximize resources by working with lower level health facilities to build on existing government health delivery structures.
IMPACT: Integrated outreach camps have successfully increased access to cervical cancer screening services to women aged 25–49 in under-served communities.

These opportunities are also used to counsel women on family planning. The result is that 40% of women screened for cancer also take up a family planning method as new users, particularly long-term methods.