Role PurposeThis role sits at the intersection of data systems, performance management, and capability building. Working within IPPF's Commercial Sustainability team, the consultant will support a portfolio of Member Associations to build the data foundations they need to manage and grow their healthcare services sustainably.The role combines central technical ownership (of the reporting pipeline, automation processes, and Power BI dashboard) with direct in-country engagement with MAs. This means helping MAs submit reliable data, understand what it tells them, unlock new data from their existing systems, and progressively build the confidence to manage their own performance reporting independently.ContextIPPF's Member Associations deliver healthcare services across approximately 151 countries. As donor funding reduces, MAs must move toward financial self-sufficiency. The Commercial Sustainability team exists to make that transition possible, and data is central to that work.This role joins at a critical phase, as the team scales its data infrastructure across a growing portfolio of MAs and begins turning system outputs into genuine performance insight. The post-holder will own that infrastructure and ensure it delivers real value in-country.Key Deliverables1. Data Infrastructure & AutomationOwn the end-to-end data pipeline (submission workflows, data consolidation logic, and quality controls) ensuring it runs reliably across the full MA portfolio each monthOwn the build, maintenance, and ongoing development of the global Power BI dashboard, including data access controls; act as the primary point of contact for all queries relating to itLead the automation agenda: identify, design, and implement opportunities to reduce manual effort across the pipeline, including AI-assisted processes where appropriateMaintain clear documentation across all systems so that tools and processes can be understood, maintained, and extended over time2. Data Landscape & New Data SourcesWork with each MA to map their existing data landscape : understanding what is collected at clinic level, how it flows to the support office, and where gaps or inconsistencies existAssess MAs' clinic management information systems (CMIS) and identify practical opportunities to connect new or existing data sources into the central pipelineSupport MAs to strengthen their own data collection practices, so they are capturing the right information consistently and in a usable formatProgressively expand the breadth and quality of data available for performance management as MA systems develop3. Monthly MA Performance SupportManage the monthly data cycle for a defined MA portfolio : coordinating submissions, QC-ing incoming data, resolving issues, and ensuring outputs are accurate and on timeServe as the primary point of contact for your portfolio MAs on all data and reporting matters, building trusted working relationships with finance and M&E leadsHelp MAs interpret their own data and connect it to operational decisions : ensuring data is not just submitted but genuinely usedBring insight from in-country work back to the central team to inform improvements to tools, templates, and processes4. Capability BuildingAssess each MA's current data and reporting capability and develop a practical plan to build it over the contract periodDeliver hands-on coaching and training tailored to each MA's starting point (accounting for language, technical literacy, and available time) covering submission processes, data interpretation, and use of the Power BI dashboardTrack and document capability improvements over time, ensuring the progress made during this role is embedded and sustained beyond the contract periodPerson SpecificationEssentialStrong data skills including Excel, Power Query, and Power BI : experience building and maintaining dashboards and data models in a live environmentExperience owning a data pipeline or reporting system end-to-end, including quality controls and documentationAbility to work with structured data transformation logic, diagnose problems in existing processes, and implement practical improvementsDemonstrable interest in automation: able to spot where manual processes can be streamlined and act on itExperience in data analysis, M&E, or financial reporting, preferably in an NGO, healthcare, or international development contextWorking understanding of financial performance concepts including income, expenditure, and key performance indicatorsStrong interpersonal and communication skills — able to build trusted relationships with in-country teams and explain technical concepts clearly to non-specialist audiencesExperience working alongside organisations with limited data infrastructure and varying technical capacityProficiency in English and willingness to travel up to 30% of the timeDesirableFrench or Spanish language skills Experience assessing or working with clinic management information systems (CMIS) or similar operational data systemsExperience designing or delivering capacity building or training programmesFamiliarity with SharePoint, Power Automate, or similar workflow and automation toolsPrior experience working in low- and middle-income country healthcare or development systemsBehavioursTakes ownership — comfortable being the person the team and MAs rely on for the technical infrastructure, and proactive about keeping it running wellPragmatic and solutions-oriented — improves systems iteratively rather than waiting for perfect conditionsMoves fluidly between technical work and people-facing support, adapting to what each situation requiresPatient and culturally sensitive — understands that building capability takes time across multilingual and multinational contextsHighly organised, with strong attention to detail around data quality and deadline managementComfortable with ambiguity and able to make sound independent judgements about prioritiesProactively shares knowledge and documents as they goCommitted to IPPF's mission around sexual and reproductive health and rightsReporting & Working RelationshipsThis role reports to the Financial Business Partner within the Commercial Sustainability team, and works closely with the wider team on strategy, performance insight, and dashboard development. In-country, the post-holder works primarily with MA Finance Leads, M&E teams, and relevant operations or IT staff.Your EthosDemonstrates understanding of and commitment to safeguarding in local and international contextsAbility and willingness to work in a diverse, multicultural, multilingual and intergenerational environment that is anti-racist and respectful of othersSupportive of IPPF's mission around sexual and reproductive healthcare rights and justice, including safe abortionSupportive of people's rights regardless of sexuality or gender identity or expressionHow to Submit a ProposalWhat to IncludeA covering statement (no more than two pages) outlining your relevant experience and your approach to the key deliverables described aboveA CV or profile demonstrating your technical skills and relevant backgroundYour proposed day rate (in GBP or USD), inclusive of any applicable taxes or feesYour availability to start and any known constraints on the six-month period. We are looking for a consultant to start as soon as possible. Two referees who can speak to relevant recent work (references will only be contacted if you are shortlisted)Submission DetailsIPPF is committed to equal opportunities and welcomes proposals from consultants of all backgrounds. We are particularly keen to hear from candidates based in Africa or Asia, in line with the location requirements of this role.