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Latest stories from IPPF

Spotlight

A selection of stories from across the Federation

Advances in Sexual and Reproductive Rights and Health: 2024 in Review
Story

Advances in Sexual and Reproductive Rights and Health: 2024 in Review

Let’s take a leap back in time to the beginning of 2024: In twelve months, what victories has our movement managed to secure in the face of growing opposition and the rise of the far right? These victories for sexual and reproductive rights and health are the result of relentless grassroots work and advocacy by our Member Associations, in partnership with community organizations, allied politicians, and the mobilization of public opinion.
lisiane-cifwa
story

| 05 December 2023

"There must be something that people recognise in me that I don’t even see in myself"

Lisiane Messine is a CIFWA youth volunteer and formally the CIFWA Youth Representative for the East South East Asia and Oceania (ESEAOR) region of IPPF. She is also the Senior Probation Officer for the Cook Islands Government. Originally from the outer island of Aitutaki, she moved to New Zealand to complete her undergraduate studies. On return to Cook Islands, she became a CIFWA Youth Volunteer, and went on to become the first Cook Islands youth representative to gain a position on the ESEAOR Youth Executive Committee.  For International Volunteer Day, we are sharing part of Lisiane's story, in her own words. “I was born in Rarotonga (the main island of the Cook Islands) but raised in Aitutaki (a small outer island). I was raised by my auntie and uncle. I was given to them after they lost two of their children, one was an infant when it died, and one was a miscarriage due to my aunt’s job harvesting in the plantation the chemicals she was exposed to doing that. My biological mother was only 17 years old when she had me, so they decided that my auntie would raise me, and I am grateful and blessed she made that decision. I feel blessed to have two sets of parents. It’s quite normal in the Pacific for this practice to happen. We call them our ‘feeding family’.   Neither of my parents made it to university, they are both self-employed and sell vegetables for a living. My dad funded my university (Bachelor in Applied Social Worker) in New Zealand himself, all from selling vegetables. I’m just grateful. Living in NZ opened my eyes to talking openly about abuse in the family, sexual and reproductive health, relationships. My views changed.   I ran my first workshop for CIFWA at 15 years old. They had come to Aitutaki to run a Comprehensive Sexuality Education (CSE) workshop and I thought ‘Oh my gosh all these things I am not allowed to talk about with my parents’ so as soon as I moved to Rarotonga, I visited CIFWA to see how I could get involved. Now I am seeing the young ones I have seen growing up since they were in nappies having a different experience to me.   I have friends who experienced things that I didn’t know how to deal with, so I thought if I were to learn how to help, I can help my younger friends, family and children not deal with these things and be safer. I was always the ‘go-to’ person for my friends to talk about things so I wanted to learn how to approach it with them.   In 2018, after I became the Youth Rep for CIFWA, we travelled to Malaysia with the other youth reps from around the Pacific, some of whom had never travelled that far before. I took on the role of unofficial ‘mama’ for the group and taking care of the group. It was my first time travelling that far too, but my English was better, so I wanted to take on the responsibility to make sure they were okay. I miss all the other Youth Reps!   During this trip in 2018, we held an election, where nine of the youth reps were elected to the ESEAOR Youth Executive Committee, and I was elected. I felt privileged because I was new, just a girl from Cook Islands, and it made me feel good. I had doubts because I come from a small nation and doubted my experience in SRH and being a youth rep. But after talking to my fellow Pacific Island youth reps, I thought this is a perfect opportunity to put the Pacific on the map in IPPF. The top two positions were both awarded to Pacific Youth Representatives, and I was voted in as Deputy Chairman for the period of three years.   I admired the other youth reps from SE Asia so much, they were so vocal and outspoken. Over my three years in this position, we recommended that those of us that age over 25 should become mentors to the younger youth reps who come in. Our next trip was to the IPPF General Assembly in India, and I remember thinking ‘this is big, this is really big. There must be something that people recognise in me that I don’t even see in myself.’   That experience built my confidence and leadership skills so much’.  

lisiane-cifwa
story

| 05 December 2023

"There must be something that people recognise in me that I don’t even see in myself"

Lisiane Messine is a CIFWA youth volunteer and formally the CIFWA Youth Representative for the East South East Asia and Oceania (ESEAOR) region of IPPF. She is also the Senior Probation Officer for the Cook Islands Government. Originally from the outer island of Aitutaki, she moved to New Zealand to complete her undergraduate studies. On return to Cook Islands, she became a CIFWA Youth Volunteer, and went on to become the first Cook Islands youth representative to gain a position on the ESEAOR Youth Executive Committee.  For International Volunteer Day, we are sharing part of Lisiane's story, in her own words. “I was born in Rarotonga (the main island of the Cook Islands) but raised in Aitutaki (a small outer island). I was raised by my auntie and uncle. I was given to them after they lost two of their children, one was an infant when it died, and one was a miscarriage due to my aunt’s job harvesting in the plantation the chemicals she was exposed to doing that. My biological mother was only 17 years old when she had me, so they decided that my auntie would raise me, and I am grateful and blessed she made that decision. I feel blessed to have two sets of parents. It’s quite normal in the Pacific for this practice to happen. We call them our ‘feeding family’.   Neither of my parents made it to university, they are both self-employed and sell vegetables for a living. My dad funded my university (Bachelor in Applied Social Worker) in New Zealand himself, all from selling vegetables. I’m just grateful. Living in NZ opened my eyes to talking openly about abuse in the family, sexual and reproductive health, relationships. My views changed.   I ran my first workshop for CIFWA at 15 years old. They had come to Aitutaki to run a Comprehensive Sexuality Education (CSE) workshop and I thought ‘Oh my gosh all these things I am not allowed to talk about with my parents’ so as soon as I moved to Rarotonga, I visited CIFWA to see how I could get involved. Now I am seeing the young ones I have seen growing up since they were in nappies having a different experience to me.   I have friends who experienced things that I didn’t know how to deal with, so I thought if I were to learn how to help, I can help my younger friends, family and children not deal with these things and be safer. I was always the ‘go-to’ person for my friends to talk about things so I wanted to learn how to approach it with them.   In 2018, after I became the Youth Rep for CIFWA, we travelled to Malaysia with the other youth reps from around the Pacific, some of whom had never travelled that far before. I took on the role of unofficial ‘mama’ for the group and taking care of the group. It was my first time travelling that far too, but my English was better, so I wanted to take on the responsibility to make sure they were okay. I miss all the other Youth Reps!   During this trip in 2018, we held an election, where nine of the youth reps were elected to the ESEAOR Youth Executive Committee, and I was elected. I felt privileged because I was new, just a girl from Cook Islands, and it made me feel good. I had doubts because I come from a small nation and doubted my experience in SRH and being a youth rep. But after talking to my fellow Pacific Island youth reps, I thought this is a perfect opportunity to put the Pacific on the map in IPPF. The top two positions were both awarded to Pacific Youth Representatives, and I was voted in as Deputy Chairman for the period of three years.   I admired the other youth reps from SE Asia so much, they were so vocal and outspoken. Over my three years in this position, we recommended that those of us that age over 25 should become mentors to the younger youth reps who come in. Our next trip was to the IPPF General Assembly in India, and I remember thinking ‘this is big, this is really big. There must be something that people recognise in me that I don’t even see in myself.’   That experience built my confidence and leadership skills so much’.  

talia-cifwa
story

| 28 June 2023

Trans & Proud: Being Transgender in the Cook Islands

It’s a scene like many others around the world: a loving family pour over childhood photos, giggling and reminiscing about the memories. This particular scene takes place amongst the swaying palm trees and soft breeze rolling over the island of Rarotonga in the Cook Islands, and the child they are cooing over – then named Nathanial – is now a beautiful transgender woman, Natalia.   Born in New Zealand to Cook Islanders parents, 36-year-old Natalia (Talia) Lajpold, says she has always known she was female. Talia grew up in Australia and began her transitioning process at the age of 15. In the last year of her schooling, Talia decided to wear the girl’s uniform to school but was met with disapproval from the school authorities.   “A lot of people think [being transgender] is a choice but if I had a choice, I would choose for things to be normal, the way I was born. Because it’s really hard. High school was hard,” Talia recalls.

talia-cifwa
story

| 28 June 2023

Trans & Proud: Being Transgender in the Cook Islands

It’s a scene like many others around the world: a loving family pour over childhood photos, giggling and reminiscing about the memories. This particular scene takes place amongst the swaying palm trees and soft breeze rolling over the island of Rarotonga in the Cook Islands, and the child they are cooing over – then named Nathanial – is now a beautiful transgender woman, Natalia.   Born in New Zealand to Cook Islanders parents, 36-year-old Natalia (Talia) Lajpold, says she has always known she was female. Talia grew up in Australia and began her transitioning process at the age of 15. In the last year of her schooling, Talia decided to wear the girl’s uniform to school but was met with disapproval from the school authorities.   “A lot of people think [being transgender] is a choice but if I had a choice, I would choose for things to be normal, the way I was born. Because it’s really hard. High school was hard,” Talia recalls.

cookislands-pride
story

| 17 April 2023

In Pictures: The activists who helped win LGBTI+ rights in the Cook Islands

The Cook Islands has removed a law that criminalizes homosexuality, in a huge victory for the local LGBTI+ community.  Our local Member Association, the Cook Islands Family Welfare Association (CIFWA), has been integral to the advocacy around this law reform, which has faced many hurdles since the movement kicked off in 2017. Staff and volunteers at CIFWA have worked in step with Pride Cook Islands and the Te Tiare Association (TTA), two of the biggest LGBTI+ advocacy organizations in the country, to end discrimination and promote human rights. Meet some of the inspiring people behind this historic movement.

cookislands-pride
story

| 17 April 2023

In Pictures: The activists who helped win LGBTI+ rights in the Cook Islands

The Cook Islands has removed a law that criminalizes homosexuality, in a huge victory for the local LGBTI+ community.  Our local Member Association, the Cook Islands Family Welfare Association (CIFWA), has been integral to the advocacy around this law reform, which has faced many hurdles since the movement kicked off in 2017. Staff and volunteers at CIFWA have worked in step with Pride Cook Islands and the Te Tiare Association (TTA), two of the biggest LGBTI+ advocacy organizations in the country, to end discrimination and promote human rights. Meet some of the inspiring people behind this historic movement.

dean-condom-car
story

| 13 February 2023

Dean and the Cook Islands Condom Car

On the island of Rarotonga, the main island of the Cook Islands in the South Pacific, a little white van makes its rounds on the palm-tree lined circular road. The van, run by the Cook Islands Family Welfare Association (CIFWA), stops off at condom distribution points along the way, refilling the condom stock.  Dean Tangata, a 26-year-old humanitarian focal point for CIFWA and a registered nurse, is behind the wheel.  "Our condom dispensers get emptied so quickly!” said Dean. “We refill them twice a week.”   On Rarotonga, the locals refer to a system called ‘coconut wireless’ - a local phrase meaning to communicate quickly by word-of-mouth. This means that discretion is key to encourage people to practise safe sex and use condoms.  According to the Cook Islands Ministry of Health 2014, sexually transmitted infections (STIs) are common in the Cook Islands. A study conducted in 2006 showed a 22% prevalence rate of chlamydia; 46% of these cases were in people between the ages of 15 and 29 years. After a robust intervention campaign, a repeat survey in 2012 showed a 50% decrease in prevalence. This is why CIFWA instigated a condom dispenser system, placing handmade dispensers (that an industrious staff member made from cutting holes in piping) inside bathrooms in restaurants around the island. “We’re the ‘sex people’ - the ‘sex workers’ who roll up in our condom car,” says Dean, smiling.

dean-condom-car
story

| 13 February 2023

Dean and the Cook Islands Condom Car

On the island of Rarotonga, the main island of the Cook Islands in the South Pacific, a little white van makes its rounds on the palm-tree lined circular road. The van, run by the Cook Islands Family Welfare Association (CIFWA), stops off at condom distribution points along the way, refilling the condom stock.  Dean Tangata, a 26-year-old humanitarian focal point for CIFWA and a registered nurse, is behind the wheel.  "Our condom dispensers get emptied so quickly!” said Dean. “We refill them twice a week.”   On Rarotonga, the locals refer to a system called ‘coconut wireless’ - a local phrase meaning to communicate quickly by word-of-mouth. This means that discretion is key to encourage people to practise safe sex and use condoms.  According to the Cook Islands Ministry of Health 2014, sexually transmitted infections (STIs) are common in the Cook Islands. A study conducted in 2006 showed a 22% prevalence rate of chlamydia; 46% of these cases were in people between the ages of 15 and 29 years. After a robust intervention campaign, a repeat survey in 2012 showed a 50% decrease in prevalence. This is why CIFWA instigated a condom dispenser system, placing handmade dispensers (that an industrious staff member made from cutting holes in piping) inside bathrooms in restaurants around the island. “We’re the ‘sex people’ - the ‘sex workers’ who roll up in our condom car,” says Dean, smiling.

aruba
story

| 26 May 2021

COVID-19 inspires new approach to reaching young people during lockdown

Provision of sexual and reproductive healthcare for all, regardless of age, is at the core of Famia Planea Aruba’s (FPA) work. Over the years FPA has developed different information packages specifically aimed at reaching and supporting young people, families, and educators.   The inspiration for delivering comprehensive sexuality education digitally to young people was propelled by the COVID-19 lockdown. Like other frontline healthcare providers, FPA was faced with unforeseen challenges about how to continue reaching their communities. Undeterred, the team embraced the challenge to create, develop, and launch FPA’s first Online Puberty Educational News Program (OPEN).   Responding to clients' needs digitally  “In the last few years, FPA’s in-school Comprehensive Sexuality Education (CSE) program was growing rapidly, and then all of a sudden we hit a wall; our Island was in complete lockdown and all schools were closed. At first, we were very sad, since we were fully booked for the upcoming few months, and would lose the opportunity to reach thousands of young people”, says Evelyn Yarzagaray, FPA’s Executive Director.   Typically, during April and May FPA usually focuses on students between the ages of 11 and 13 and supporting with the transition from elementary school to secondary school. At this age young people are starting to experience changes to their bodies and hormones.   “We were all of a sudden bombarded with parents who started requesting one-on-one counselling sessions for their kids, but due to safety regulations this was not an easy option. That was when we started looking for a way to reach both parent and child in the safety of their own homes. By converting materials used during our in-person CSE program, we developed an educational video that can be viewed by both parent and child”, says Evelyn.  The OPEN platform has been designed with a colourful background, emojis, and animation to appeal to its target audience. Users can access valuable information through the FAQ section, international news, and video content such as an interview with a Family Physician.   “The filming and editing were the longest and most difficult part of the entire process, but once it was launched, we immediately saw that is was completely worth it, reaching over 42,000 people on social media”, Evelyn says.  “I know it's all part of the growing up process”  Jeanira, 37, is a doctor’s assistant and has two young children aged two and 12. She has been a member of FPA for many years, but only recently learned that FPA provides healthcare for all ages and stages of life – particularly young people.   “About a year ago I had begun researching the best way and time to start talking to my daughter about her upcoming body changes, sexuality, and puberty in general”, explains Jeanira.  It was a family member who suggested the FPA video on social media about puberty that was in Jeanira’s native language.   “The video is fun, educational, featured local professionals and related to my daughter’s age. I love the fact that I could introduce the video to her and let her watch it in her own comfort zone. At the end, it did stimulate conversations and questions for a few days after and it truly made it easier for us to talk about some of the topics that can sometimes be a little hard to approach”, says Jeanira.  11-year-old Xiqiën really enjoyed the video: “My favourite part was to be able to recognize some changes that I am going through right now. There are some changes that I would like to skip but I know it’s all part of the growing up process. I’m so thankful that FPA had the idea to make such a fun video for us to learn from. There was some stuff that I already knew, but I also learned some new things. I did ask my mom a lot of questions after the video, mostly because they said that everyone is different, and I really wanted to know how my mom is different from me. I don’t feel quite as worried to talk to my mom about these things anymore, I know that she will try to help.”    

aruba
story

| 16 May 2025

COVID-19 inspires new approach to reaching young people during lockdown

Provision of sexual and reproductive healthcare for all, regardless of age, is at the core of Famia Planea Aruba’s (FPA) work. Over the years FPA has developed different information packages specifically aimed at reaching and supporting young people, families, and educators.   The inspiration for delivering comprehensive sexuality education digitally to young people was propelled by the COVID-19 lockdown. Like other frontline healthcare providers, FPA was faced with unforeseen challenges about how to continue reaching their communities. Undeterred, the team embraced the challenge to create, develop, and launch FPA’s first Online Puberty Educational News Program (OPEN).   Responding to clients' needs digitally  “In the last few years, FPA’s in-school Comprehensive Sexuality Education (CSE) program was growing rapidly, and then all of a sudden we hit a wall; our Island was in complete lockdown and all schools were closed. At first, we were very sad, since we were fully booked for the upcoming few months, and would lose the opportunity to reach thousands of young people”, says Evelyn Yarzagaray, FPA’s Executive Director.   Typically, during April and May FPA usually focuses on students between the ages of 11 and 13 and supporting with the transition from elementary school to secondary school. At this age young people are starting to experience changes to their bodies and hormones.   “We were all of a sudden bombarded with parents who started requesting one-on-one counselling sessions for their kids, but due to safety regulations this was not an easy option. That was when we started looking for a way to reach both parent and child in the safety of their own homes. By converting materials used during our in-person CSE program, we developed an educational video that can be viewed by both parent and child”, says Evelyn.  The OPEN platform has been designed with a colourful background, emojis, and animation to appeal to its target audience. Users can access valuable information through the FAQ section, international news, and video content such as an interview with a Family Physician.   “The filming and editing were the longest and most difficult part of the entire process, but once it was launched, we immediately saw that is was completely worth it, reaching over 42,000 people on social media”, Evelyn says.  “I know it's all part of the growing up process”  Jeanira, 37, is a doctor’s assistant and has two young children aged two and 12. She has been a member of FPA for many years, but only recently learned that FPA provides healthcare for all ages and stages of life – particularly young people.   “About a year ago I had begun researching the best way and time to start talking to my daughter about her upcoming body changes, sexuality, and puberty in general”, explains Jeanira.  It was a family member who suggested the FPA video on social media about puberty that was in Jeanira’s native language.   “The video is fun, educational, featured local professionals and related to my daughter’s age. I love the fact that I could introduce the video to her and let her watch it in her own comfort zone. At the end, it did stimulate conversations and questions for a few days after and it truly made it easier for us to talk about some of the topics that can sometimes be a little hard to approach”, says Jeanira.  11-year-old Xiqiën really enjoyed the video: “My favourite part was to be able to recognize some changes that I am going through right now. There are some changes that I would like to skip but I know it’s all part of the growing up process. I’m so thankful that FPA had the idea to make such a fun video for us to learn from. There was some stuff that I already knew, but I also learned some new things. I did ask my mom a lot of questions after the video, mostly because they said that everyone is different, and I really wanted to know how my mom is different from me. I don’t feel quite as worried to talk to my mom about these things anymore, I know that she will try to help.”    

Healthcare worker
story

| 26 May 2021

Providing information and contraceptive care to young people in school

Accessibility to information and contraceptives has always been a priority for Famia Planea Aruba (FPA) – whether through the office, delivery service, or in schools.   For over 15 years FPA has worked in partnership with one of the largest secondary schools on the island. The FPA team visits the school every month to provide guidance, counselling, and contraceptive care to students, and to help ensure they stay in school to complete their education.   “One of my first experiences providing comprehensive sex education with FPA was at the EPB School, during my education as a social worker. Many years later I still very much enjoy this”, says Richenella, FPA’s Finance and Information, Education and Communication (IEC) support staff.  Building trust  FPA’s client is at the heart of its healthcare provision. The FPA team works with students to build trust and ensure they feel safe to talk openly. This helps to provide a sense of consistency for the student, as well as efficiency for the team being familiar with specific students and cases. They are better able to notice if something changes, and if a student needs a referral to a medical doctor or other organization for additional treatment.  “The consultations are always fun; you get a change of scenery by stepping out of the office. Over the years you see so many faces and still somehow you manage to remember most of them. After just a few visits you can start to build a profile of most students; you can start to tell who the class clown is, the Mister Popular, the shy one, the loud one, and the one who just wants to take his time to avoid going back to class”, Richenella laughs.  Working in partnership with the school social worker   FPA places great value on the 14-year relationship they have with Adriana, the social worker at EPB San Nicolas School. Adriana is the person who has the most contact with the students, and the one most student’s turn to when they need help.   “Most of the time you get to have fun with the students, however every now and then you will come across a heartbreaking case. Since Aruba has so many different migrants, very often you will come across one person who is not insured at the moment, who needs products and can’t afford it – and you figure out a way to help”, Adriana says.  For registered youth under 21 years of age, the costs of the healthcare provision are covered by the national health insurance, however, some students fall outside of the system.  “For our second, third and fourth-year students, FPA has been collaborating with us to provide a monthly session where the students receive contraceptives and guidance on school grounds. Since around this age, most of our students are already sexually active, we try to help them stay safe in and out of school.”  “The love, patience, and dedication that FPA has shown our students over the years are outstanding. At the beginning of the COVID-19 crisis we had to stop the consultation hours, but thankfully we are now back at it, bigger and better. Due to the collaboration with FPA we were able to finish out our 2018-2019 school year with no new pregnancies, which was a first for our school. We hope to accomplish this again, now that we can continue our consultations, and keep our kids educated and in school for as long as we can so they can achieve the best possible future”, Adriana says.   

Healthcare worker
story

| 16 May 2025

Providing information and contraceptive care to young people in school

Accessibility to information and contraceptives has always been a priority for Famia Planea Aruba (FPA) – whether through the office, delivery service, or in schools.   For over 15 years FPA has worked in partnership with one of the largest secondary schools on the island. The FPA team visits the school every month to provide guidance, counselling, and contraceptive care to students, and to help ensure they stay in school to complete their education.   “One of my first experiences providing comprehensive sex education with FPA was at the EPB School, during my education as a social worker. Many years later I still very much enjoy this”, says Richenella, FPA’s Finance and Information, Education and Communication (IEC) support staff.  Building trust  FPA’s client is at the heart of its healthcare provision. The FPA team works with students to build trust and ensure they feel safe to talk openly. This helps to provide a sense of consistency for the student, as well as efficiency for the team being familiar with specific students and cases. They are better able to notice if something changes, and if a student needs a referral to a medical doctor or other organization for additional treatment.  “The consultations are always fun; you get a change of scenery by stepping out of the office. Over the years you see so many faces and still somehow you manage to remember most of them. After just a few visits you can start to build a profile of most students; you can start to tell who the class clown is, the Mister Popular, the shy one, the loud one, and the one who just wants to take his time to avoid going back to class”, Richenella laughs.  Working in partnership with the school social worker   FPA places great value on the 14-year relationship they have with Adriana, the social worker at EPB San Nicolas School. Adriana is the person who has the most contact with the students, and the one most student’s turn to when they need help.   “Most of the time you get to have fun with the students, however every now and then you will come across a heartbreaking case. Since Aruba has so many different migrants, very often you will come across one person who is not insured at the moment, who needs products and can’t afford it – and you figure out a way to help”, Adriana says.  For registered youth under 21 years of age, the costs of the healthcare provision are covered by the national health insurance, however, some students fall outside of the system.  “For our second, third and fourth-year students, FPA has been collaborating with us to provide a monthly session where the students receive contraceptives and guidance on school grounds. Since around this age, most of our students are already sexually active, we try to help them stay safe in and out of school.”  “The love, patience, and dedication that FPA has shown our students over the years are outstanding. At the beginning of the COVID-19 crisis we had to stop the consultation hours, but thankfully we are now back at it, bigger and better. Due to the collaboration with FPA we were able to finish out our 2018-2019 school year with no new pregnancies, which was a first for our school. We hope to accomplish this again, now that we can continue our consultations, and keep our kids educated and in school for as long as we can so they can achieve the best possible future”, Adriana says.   

Healthcare worker
story

| 26 May 2021

The personal contraceptive delivery service

When Famia Planea Aruba (FPA) saw a gap in the market, the team developed an online contraceptive store and bespoke delivery service to better reach their clients. The online store is available in the local Aruban language, Papiamento, and has been designed to provide quick access to various contraceptive methods, with supporting information to help clients make choices based on their needs.   Ghislaine, Head of Information, Education and Communication Support at FPA has been managing the delivery service since it started in August 2018.  “Since the start of the delivery service in 2018, our clients were enthusiastic however, the usage started slow. I believe this was due to the unfamiliarity, and people were still in the transition phase to online services. Moreover, clients believed that the delivery transportation would have been in a car, completely covered in images of condoms, sperm cells and pills, which made them sceptic of using the service due to embarrassment”, says Ghislaine.   The site is accessible to both FPA members and non-members who can shop in privacy for their contraceptives and schedule a delivery. Orders are delivered by FPA staff with clients having the option to pay cash or debit upon delivery. To ensure a clients’ privacy and confidentiality orders are delivered discreetly.  Challenges and opportunities  As with any new service comes challenges as well as opportunities. “Some of the challenges we face are the overload of deliveries on one day.” Even though Aruba is a small island and there are traffic jams only at specific hours in the day. “Sometimes I get stuck in traffic and try to rush myself to deliver the products in the time slot and at times I find myself in places that I barely recognize and discover new locations.”  “The part I enjoy is the communication with the clients. Building a relationship with the client and vice versa provides a smoother transition of service but also provides the comfort and safe feeling for the client.”  Ghislaine says the service often calls for more than the delivery of contraceptive orders, as clients may have questions or need support about their health.  Personal and convenient healthcare  Damara is a data analyst and a member of the Sustainable Development Goals Commission. She started using FPA contraceptive delivery service a year ago.   “It definitely has made my life much easier, especially when I have a busy schedule. With the delivery service I simply order my products through the online store and choose the date and time that is most convenient for me”, she says.  Damara values the personal service and the convenience of paying by card and choosing a preferred delivery time. “I love this service because sometimes I place an order a few days before and the employees at FPA call to confirm the order the day of the delivery, which is great because it is like a personal reminder! The best part is that they also have a portable ATM machine. I get my products, guidance and have it delivered to my location, what more can you ask for?”  FPA’s bespoke healthcare delivery has seen a successful growth since it started, with an increase of 115% during 2019 and 170% in 2020. “There has been an immense increase in the service in 2020 due to the pandemic. We already had the service in place, so we just had to fill in the gaps; for example, providing more hours and dates for clients to make use of the service”, says Ghislaine.  Hilyann, a journalist, is another regular user of the online store. “Shopping on the FPA online store makes me feel very in control and empowered. I hope that more people of all ages take advantage of this service. I hear far too often that people say they don’t have time, nobody has actually, but FPA is there for you. Take control of your sexual and reproductive health, empower yourself, be the boss of your time and your body.”   

Healthcare worker
story

| 16 May 2025

The personal contraceptive delivery service

When Famia Planea Aruba (FPA) saw a gap in the market, the team developed an online contraceptive store and bespoke delivery service to better reach their clients. The online store is available in the local Aruban language, Papiamento, and has been designed to provide quick access to various contraceptive methods, with supporting information to help clients make choices based on their needs.   Ghislaine, Head of Information, Education and Communication Support at FPA has been managing the delivery service since it started in August 2018.  “Since the start of the delivery service in 2018, our clients were enthusiastic however, the usage started slow. I believe this was due to the unfamiliarity, and people were still in the transition phase to online services. Moreover, clients believed that the delivery transportation would have been in a car, completely covered in images of condoms, sperm cells and pills, which made them sceptic of using the service due to embarrassment”, says Ghislaine.   The site is accessible to both FPA members and non-members who can shop in privacy for their contraceptives and schedule a delivery. Orders are delivered by FPA staff with clients having the option to pay cash or debit upon delivery. To ensure a clients’ privacy and confidentiality orders are delivered discreetly.  Challenges and opportunities  As with any new service comes challenges as well as opportunities. “Some of the challenges we face are the overload of deliveries on one day.” Even though Aruba is a small island and there are traffic jams only at specific hours in the day. “Sometimes I get stuck in traffic and try to rush myself to deliver the products in the time slot and at times I find myself in places that I barely recognize and discover new locations.”  “The part I enjoy is the communication with the clients. Building a relationship with the client and vice versa provides a smoother transition of service but also provides the comfort and safe feeling for the client.”  Ghislaine says the service often calls for more than the delivery of contraceptive orders, as clients may have questions or need support about their health.  Personal and convenient healthcare  Damara is a data analyst and a member of the Sustainable Development Goals Commission. She started using FPA contraceptive delivery service a year ago.   “It definitely has made my life much easier, especially when I have a busy schedule. With the delivery service I simply order my products through the online store and choose the date and time that is most convenient for me”, she says.  Damara values the personal service and the convenience of paying by card and choosing a preferred delivery time. “I love this service because sometimes I place an order a few days before and the employees at FPA call to confirm the order the day of the delivery, which is great because it is like a personal reminder! The best part is that they also have a portable ATM machine. I get my products, guidance and have it delivered to my location, what more can you ask for?”  FPA’s bespoke healthcare delivery has seen a successful growth since it started, with an increase of 115% during 2019 and 170% in 2020. “There has been an immense increase in the service in 2020 due to the pandemic. We already had the service in place, so we just had to fill in the gaps; for example, providing more hours and dates for clients to make use of the service”, says Ghislaine.  Hilyann, a journalist, is another regular user of the online store. “Shopping on the FPA online store makes me feel very in control and empowered. I hope that more people of all ages take advantage of this service. I hear far too often that people say they don’t have time, nobody has actually, but FPA is there for you. Take control of your sexual and reproductive health, empower yourself, be the boss of your time and your body.”   

lisiane-cifwa
story

| 05 December 2023

"There must be something that people recognise in me that I don’t even see in myself"

Lisiane Messine is a CIFWA youth volunteer and formally the CIFWA Youth Representative for the East South East Asia and Oceania (ESEAOR) region of IPPF. She is also the Senior Probation Officer for the Cook Islands Government. Originally from the outer island of Aitutaki, she moved to New Zealand to complete her undergraduate studies. On return to Cook Islands, she became a CIFWA Youth Volunteer, and went on to become the first Cook Islands youth representative to gain a position on the ESEAOR Youth Executive Committee.  For International Volunteer Day, we are sharing part of Lisiane's story, in her own words. “I was born in Rarotonga (the main island of the Cook Islands) but raised in Aitutaki (a small outer island). I was raised by my auntie and uncle. I was given to them after they lost two of their children, one was an infant when it died, and one was a miscarriage due to my aunt’s job harvesting in the plantation the chemicals she was exposed to doing that. My biological mother was only 17 years old when she had me, so they decided that my auntie would raise me, and I am grateful and blessed she made that decision. I feel blessed to have two sets of parents. It’s quite normal in the Pacific for this practice to happen. We call them our ‘feeding family’.   Neither of my parents made it to university, they are both self-employed and sell vegetables for a living. My dad funded my university (Bachelor in Applied Social Worker) in New Zealand himself, all from selling vegetables. I’m just grateful. Living in NZ opened my eyes to talking openly about abuse in the family, sexual and reproductive health, relationships. My views changed.   I ran my first workshop for CIFWA at 15 years old. They had come to Aitutaki to run a Comprehensive Sexuality Education (CSE) workshop and I thought ‘Oh my gosh all these things I am not allowed to talk about with my parents’ so as soon as I moved to Rarotonga, I visited CIFWA to see how I could get involved. Now I am seeing the young ones I have seen growing up since they were in nappies having a different experience to me.   I have friends who experienced things that I didn’t know how to deal with, so I thought if I were to learn how to help, I can help my younger friends, family and children not deal with these things and be safer. I was always the ‘go-to’ person for my friends to talk about things so I wanted to learn how to approach it with them.   In 2018, after I became the Youth Rep for CIFWA, we travelled to Malaysia with the other youth reps from around the Pacific, some of whom had never travelled that far before. I took on the role of unofficial ‘mama’ for the group and taking care of the group. It was my first time travelling that far too, but my English was better, so I wanted to take on the responsibility to make sure they were okay. I miss all the other Youth Reps!   During this trip in 2018, we held an election, where nine of the youth reps were elected to the ESEAOR Youth Executive Committee, and I was elected. I felt privileged because I was new, just a girl from Cook Islands, and it made me feel good. I had doubts because I come from a small nation and doubted my experience in SRH and being a youth rep. But after talking to my fellow Pacific Island youth reps, I thought this is a perfect opportunity to put the Pacific on the map in IPPF. The top two positions were both awarded to Pacific Youth Representatives, and I was voted in as Deputy Chairman for the period of three years.   I admired the other youth reps from SE Asia so much, they were so vocal and outspoken. Over my three years in this position, we recommended that those of us that age over 25 should become mentors to the younger youth reps who come in. Our next trip was to the IPPF General Assembly in India, and I remember thinking ‘this is big, this is really big. There must be something that people recognise in me that I don’t even see in myself.’   That experience built my confidence and leadership skills so much’.  

lisiane-cifwa
story

| 05 December 2023

"There must be something that people recognise in me that I don’t even see in myself"

Lisiane Messine is a CIFWA youth volunteer and formally the CIFWA Youth Representative for the East South East Asia and Oceania (ESEAOR) region of IPPF. She is also the Senior Probation Officer for the Cook Islands Government. Originally from the outer island of Aitutaki, she moved to New Zealand to complete her undergraduate studies. On return to Cook Islands, she became a CIFWA Youth Volunteer, and went on to become the first Cook Islands youth representative to gain a position on the ESEAOR Youth Executive Committee.  For International Volunteer Day, we are sharing part of Lisiane's story, in her own words. “I was born in Rarotonga (the main island of the Cook Islands) but raised in Aitutaki (a small outer island). I was raised by my auntie and uncle. I was given to them after they lost two of their children, one was an infant when it died, and one was a miscarriage due to my aunt’s job harvesting in the plantation the chemicals she was exposed to doing that. My biological mother was only 17 years old when she had me, so they decided that my auntie would raise me, and I am grateful and blessed she made that decision. I feel blessed to have two sets of parents. It’s quite normal in the Pacific for this practice to happen. We call them our ‘feeding family’.   Neither of my parents made it to university, they are both self-employed and sell vegetables for a living. My dad funded my university (Bachelor in Applied Social Worker) in New Zealand himself, all from selling vegetables. I’m just grateful. Living in NZ opened my eyes to talking openly about abuse in the family, sexual and reproductive health, relationships. My views changed.   I ran my first workshop for CIFWA at 15 years old. They had come to Aitutaki to run a Comprehensive Sexuality Education (CSE) workshop and I thought ‘Oh my gosh all these things I am not allowed to talk about with my parents’ so as soon as I moved to Rarotonga, I visited CIFWA to see how I could get involved. Now I am seeing the young ones I have seen growing up since they were in nappies having a different experience to me.   I have friends who experienced things that I didn’t know how to deal with, so I thought if I were to learn how to help, I can help my younger friends, family and children not deal with these things and be safer. I was always the ‘go-to’ person for my friends to talk about things so I wanted to learn how to approach it with them.   In 2018, after I became the Youth Rep for CIFWA, we travelled to Malaysia with the other youth reps from around the Pacific, some of whom had never travelled that far before. I took on the role of unofficial ‘mama’ for the group and taking care of the group. It was my first time travelling that far too, but my English was better, so I wanted to take on the responsibility to make sure they were okay. I miss all the other Youth Reps!   During this trip in 2018, we held an election, where nine of the youth reps were elected to the ESEAOR Youth Executive Committee, and I was elected. I felt privileged because I was new, just a girl from Cook Islands, and it made me feel good. I had doubts because I come from a small nation and doubted my experience in SRH and being a youth rep. But after talking to my fellow Pacific Island youth reps, I thought this is a perfect opportunity to put the Pacific on the map in IPPF. The top two positions were both awarded to Pacific Youth Representatives, and I was voted in as Deputy Chairman for the period of three years.   I admired the other youth reps from SE Asia so much, they were so vocal and outspoken. Over my three years in this position, we recommended that those of us that age over 25 should become mentors to the younger youth reps who come in. Our next trip was to the IPPF General Assembly in India, and I remember thinking ‘this is big, this is really big. There must be something that people recognise in me that I don’t even see in myself.’   That experience built my confidence and leadership skills so much’.  

talia-cifwa
story

| 28 June 2023

Trans & Proud: Being Transgender in the Cook Islands

It’s a scene like many others around the world: a loving family pour over childhood photos, giggling and reminiscing about the memories. This particular scene takes place amongst the swaying palm trees and soft breeze rolling over the island of Rarotonga in the Cook Islands, and the child they are cooing over – then named Nathanial – is now a beautiful transgender woman, Natalia.   Born in New Zealand to Cook Islanders parents, 36-year-old Natalia (Talia) Lajpold, says she has always known she was female. Talia grew up in Australia and began her transitioning process at the age of 15. In the last year of her schooling, Talia decided to wear the girl’s uniform to school but was met with disapproval from the school authorities.   “A lot of people think [being transgender] is a choice but if I had a choice, I would choose for things to be normal, the way I was born. Because it’s really hard. High school was hard,” Talia recalls.

talia-cifwa
story

| 28 June 2023

Trans & Proud: Being Transgender in the Cook Islands

It’s a scene like many others around the world: a loving family pour over childhood photos, giggling and reminiscing about the memories. This particular scene takes place amongst the swaying palm trees and soft breeze rolling over the island of Rarotonga in the Cook Islands, and the child they are cooing over – then named Nathanial – is now a beautiful transgender woman, Natalia.   Born in New Zealand to Cook Islanders parents, 36-year-old Natalia (Talia) Lajpold, says she has always known she was female. Talia grew up in Australia and began her transitioning process at the age of 15. In the last year of her schooling, Talia decided to wear the girl’s uniform to school but was met with disapproval from the school authorities.   “A lot of people think [being transgender] is a choice but if I had a choice, I would choose for things to be normal, the way I was born. Because it’s really hard. High school was hard,” Talia recalls.

cookislands-pride
story

| 17 April 2023

In Pictures: The activists who helped win LGBTI+ rights in the Cook Islands

The Cook Islands has removed a law that criminalizes homosexuality, in a huge victory for the local LGBTI+ community.  Our local Member Association, the Cook Islands Family Welfare Association (CIFWA), has been integral to the advocacy around this law reform, which has faced many hurdles since the movement kicked off in 2017. Staff and volunteers at CIFWA have worked in step with Pride Cook Islands and the Te Tiare Association (TTA), two of the biggest LGBTI+ advocacy organizations in the country, to end discrimination and promote human rights. Meet some of the inspiring people behind this historic movement.

cookislands-pride
story

| 17 April 2023

In Pictures: The activists who helped win LGBTI+ rights in the Cook Islands

The Cook Islands has removed a law that criminalizes homosexuality, in a huge victory for the local LGBTI+ community.  Our local Member Association, the Cook Islands Family Welfare Association (CIFWA), has been integral to the advocacy around this law reform, which has faced many hurdles since the movement kicked off in 2017. Staff and volunteers at CIFWA have worked in step with Pride Cook Islands and the Te Tiare Association (TTA), two of the biggest LGBTI+ advocacy organizations in the country, to end discrimination and promote human rights. Meet some of the inspiring people behind this historic movement.

dean-condom-car
story

| 13 February 2023

Dean and the Cook Islands Condom Car

On the island of Rarotonga, the main island of the Cook Islands in the South Pacific, a little white van makes its rounds on the palm-tree lined circular road. The van, run by the Cook Islands Family Welfare Association (CIFWA), stops off at condom distribution points along the way, refilling the condom stock.  Dean Tangata, a 26-year-old humanitarian focal point for CIFWA and a registered nurse, is behind the wheel.  "Our condom dispensers get emptied so quickly!” said Dean. “We refill them twice a week.”   On Rarotonga, the locals refer to a system called ‘coconut wireless’ - a local phrase meaning to communicate quickly by word-of-mouth. This means that discretion is key to encourage people to practise safe sex and use condoms.  According to the Cook Islands Ministry of Health 2014, sexually transmitted infections (STIs) are common in the Cook Islands. A study conducted in 2006 showed a 22% prevalence rate of chlamydia; 46% of these cases were in people between the ages of 15 and 29 years. After a robust intervention campaign, a repeat survey in 2012 showed a 50% decrease in prevalence. This is why CIFWA instigated a condom dispenser system, placing handmade dispensers (that an industrious staff member made from cutting holes in piping) inside bathrooms in restaurants around the island. “We’re the ‘sex people’ - the ‘sex workers’ who roll up in our condom car,” says Dean, smiling.

dean-condom-car
story

| 13 February 2023

Dean and the Cook Islands Condom Car

On the island of Rarotonga, the main island of the Cook Islands in the South Pacific, a little white van makes its rounds on the palm-tree lined circular road. The van, run by the Cook Islands Family Welfare Association (CIFWA), stops off at condom distribution points along the way, refilling the condom stock.  Dean Tangata, a 26-year-old humanitarian focal point for CIFWA and a registered nurse, is behind the wheel.  "Our condom dispensers get emptied so quickly!” said Dean. “We refill them twice a week.”   On Rarotonga, the locals refer to a system called ‘coconut wireless’ - a local phrase meaning to communicate quickly by word-of-mouth. This means that discretion is key to encourage people to practise safe sex and use condoms.  According to the Cook Islands Ministry of Health 2014, sexually transmitted infections (STIs) are common in the Cook Islands. A study conducted in 2006 showed a 22% prevalence rate of chlamydia; 46% of these cases were in people between the ages of 15 and 29 years. After a robust intervention campaign, a repeat survey in 2012 showed a 50% decrease in prevalence. This is why CIFWA instigated a condom dispenser system, placing handmade dispensers (that an industrious staff member made from cutting holes in piping) inside bathrooms in restaurants around the island. “We’re the ‘sex people’ - the ‘sex workers’ who roll up in our condom car,” says Dean, smiling.

aruba
story

| 26 May 2021

COVID-19 inspires new approach to reaching young people during lockdown

Provision of sexual and reproductive healthcare for all, regardless of age, is at the core of Famia Planea Aruba’s (FPA) work. Over the years FPA has developed different information packages specifically aimed at reaching and supporting young people, families, and educators.   The inspiration for delivering comprehensive sexuality education digitally to young people was propelled by the COVID-19 lockdown. Like other frontline healthcare providers, FPA was faced with unforeseen challenges about how to continue reaching their communities. Undeterred, the team embraced the challenge to create, develop, and launch FPA’s first Online Puberty Educational News Program (OPEN).   Responding to clients' needs digitally  “In the last few years, FPA’s in-school Comprehensive Sexuality Education (CSE) program was growing rapidly, and then all of a sudden we hit a wall; our Island was in complete lockdown and all schools were closed. At first, we were very sad, since we were fully booked for the upcoming few months, and would lose the opportunity to reach thousands of young people”, says Evelyn Yarzagaray, FPA’s Executive Director.   Typically, during April and May FPA usually focuses on students between the ages of 11 and 13 and supporting with the transition from elementary school to secondary school. At this age young people are starting to experience changes to their bodies and hormones.   “We were all of a sudden bombarded with parents who started requesting one-on-one counselling sessions for their kids, but due to safety regulations this was not an easy option. That was when we started looking for a way to reach both parent and child in the safety of their own homes. By converting materials used during our in-person CSE program, we developed an educational video that can be viewed by both parent and child”, says Evelyn.  The OPEN platform has been designed with a colourful background, emojis, and animation to appeal to its target audience. Users can access valuable information through the FAQ section, international news, and video content such as an interview with a Family Physician.   “The filming and editing were the longest and most difficult part of the entire process, but once it was launched, we immediately saw that is was completely worth it, reaching over 42,000 people on social media”, Evelyn says.  “I know it's all part of the growing up process”  Jeanira, 37, is a doctor’s assistant and has two young children aged two and 12. She has been a member of FPA for many years, but only recently learned that FPA provides healthcare for all ages and stages of life – particularly young people.   “About a year ago I had begun researching the best way and time to start talking to my daughter about her upcoming body changes, sexuality, and puberty in general”, explains Jeanira.  It was a family member who suggested the FPA video on social media about puberty that was in Jeanira’s native language.   “The video is fun, educational, featured local professionals and related to my daughter’s age. I love the fact that I could introduce the video to her and let her watch it in her own comfort zone. At the end, it did stimulate conversations and questions for a few days after and it truly made it easier for us to talk about some of the topics that can sometimes be a little hard to approach”, says Jeanira.  11-year-old Xiqiën really enjoyed the video: “My favourite part was to be able to recognize some changes that I am going through right now. There are some changes that I would like to skip but I know it’s all part of the growing up process. I’m so thankful that FPA had the idea to make such a fun video for us to learn from. There was some stuff that I already knew, but I also learned some new things. I did ask my mom a lot of questions after the video, mostly because they said that everyone is different, and I really wanted to know how my mom is different from me. I don’t feel quite as worried to talk to my mom about these things anymore, I know that she will try to help.”    

aruba
story

| 16 May 2025

COVID-19 inspires new approach to reaching young people during lockdown

Provision of sexual and reproductive healthcare for all, regardless of age, is at the core of Famia Planea Aruba’s (FPA) work. Over the years FPA has developed different information packages specifically aimed at reaching and supporting young people, families, and educators.   The inspiration for delivering comprehensive sexuality education digitally to young people was propelled by the COVID-19 lockdown. Like other frontline healthcare providers, FPA was faced with unforeseen challenges about how to continue reaching their communities. Undeterred, the team embraced the challenge to create, develop, and launch FPA’s first Online Puberty Educational News Program (OPEN).   Responding to clients' needs digitally  “In the last few years, FPA’s in-school Comprehensive Sexuality Education (CSE) program was growing rapidly, and then all of a sudden we hit a wall; our Island was in complete lockdown and all schools were closed. At first, we were very sad, since we were fully booked for the upcoming few months, and would lose the opportunity to reach thousands of young people”, says Evelyn Yarzagaray, FPA’s Executive Director.   Typically, during April and May FPA usually focuses on students between the ages of 11 and 13 and supporting with the transition from elementary school to secondary school. At this age young people are starting to experience changes to their bodies and hormones.   “We were all of a sudden bombarded with parents who started requesting one-on-one counselling sessions for their kids, but due to safety regulations this was not an easy option. That was when we started looking for a way to reach both parent and child in the safety of their own homes. By converting materials used during our in-person CSE program, we developed an educational video that can be viewed by both parent and child”, says Evelyn.  The OPEN platform has been designed with a colourful background, emojis, and animation to appeal to its target audience. Users can access valuable information through the FAQ section, international news, and video content such as an interview with a Family Physician.   “The filming and editing were the longest and most difficult part of the entire process, but once it was launched, we immediately saw that is was completely worth it, reaching over 42,000 people on social media”, Evelyn says.  “I know it's all part of the growing up process”  Jeanira, 37, is a doctor’s assistant and has two young children aged two and 12. She has been a member of FPA for many years, but only recently learned that FPA provides healthcare for all ages and stages of life – particularly young people.   “About a year ago I had begun researching the best way and time to start talking to my daughter about her upcoming body changes, sexuality, and puberty in general”, explains Jeanira.  It was a family member who suggested the FPA video on social media about puberty that was in Jeanira’s native language.   “The video is fun, educational, featured local professionals and related to my daughter’s age. I love the fact that I could introduce the video to her and let her watch it in her own comfort zone. At the end, it did stimulate conversations and questions for a few days after and it truly made it easier for us to talk about some of the topics that can sometimes be a little hard to approach”, says Jeanira.  11-year-old Xiqiën really enjoyed the video: “My favourite part was to be able to recognize some changes that I am going through right now. There are some changes that I would like to skip but I know it’s all part of the growing up process. I’m so thankful that FPA had the idea to make such a fun video for us to learn from. There was some stuff that I already knew, but I also learned some new things. I did ask my mom a lot of questions after the video, mostly because they said that everyone is different, and I really wanted to know how my mom is different from me. I don’t feel quite as worried to talk to my mom about these things anymore, I know that she will try to help.”    

Healthcare worker
story

| 26 May 2021

Providing information and contraceptive care to young people in school

Accessibility to information and contraceptives has always been a priority for Famia Planea Aruba (FPA) – whether through the office, delivery service, or in schools.   For over 15 years FPA has worked in partnership with one of the largest secondary schools on the island. The FPA team visits the school every month to provide guidance, counselling, and contraceptive care to students, and to help ensure they stay in school to complete their education.   “One of my first experiences providing comprehensive sex education with FPA was at the EPB School, during my education as a social worker. Many years later I still very much enjoy this”, says Richenella, FPA’s Finance and Information, Education and Communication (IEC) support staff.  Building trust  FPA’s client is at the heart of its healthcare provision. The FPA team works with students to build trust and ensure they feel safe to talk openly. This helps to provide a sense of consistency for the student, as well as efficiency for the team being familiar with specific students and cases. They are better able to notice if something changes, and if a student needs a referral to a medical doctor or other organization for additional treatment.  “The consultations are always fun; you get a change of scenery by stepping out of the office. Over the years you see so many faces and still somehow you manage to remember most of them. After just a few visits you can start to build a profile of most students; you can start to tell who the class clown is, the Mister Popular, the shy one, the loud one, and the one who just wants to take his time to avoid going back to class”, Richenella laughs.  Working in partnership with the school social worker   FPA places great value on the 14-year relationship they have with Adriana, the social worker at EPB San Nicolas School. Adriana is the person who has the most contact with the students, and the one most student’s turn to when they need help.   “Most of the time you get to have fun with the students, however every now and then you will come across a heartbreaking case. Since Aruba has so many different migrants, very often you will come across one person who is not insured at the moment, who needs products and can’t afford it – and you figure out a way to help”, Adriana says.  For registered youth under 21 years of age, the costs of the healthcare provision are covered by the national health insurance, however, some students fall outside of the system.  “For our second, third and fourth-year students, FPA has been collaborating with us to provide a monthly session where the students receive contraceptives and guidance on school grounds. Since around this age, most of our students are already sexually active, we try to help them stay safe in and out of school.”  “The love, patience, and dedication that FPA has shown our students over the years are outstanding. At the beginning of the COVID-19 crisis we had to stop the consultation hours, but thankfully we are now back at it, bigger and better. Due to the collaboration with FPA we were able to finish out our 2018-2019 school year with no new pregnancies, which was a first for our school. We hope to accomplish this again, now that we can continue our consultations, and keep our kids educated and in school for as long as we can so they can achieve the best possible future”, Adriana says.   

Healthcare worker
story

| 16 May 2025

Providing information and contraceptive care to young people in school

Accessibility to information and contraceptives has always been a priority for Famia Planea Aruba (FPA) – whether through the office, delivery service, or in schools.   For over 15 years FPA has worked in partnership with one of the largest secondary schools on the island. The FPA team visits the school every month to provide guidance, counselling, and contraceptive care to students, and to help ensure they stay in school to complete their education.   “One of my first experiences providing comprehensive sex education with FPA was at the EPB School, during my education as a social worker. Many years later I still very much enjoy this”, says Richenella, FPA’s Finance and Information, Education and Communication (IEC) support staff.  Building trust  FPA’s client is at the heart of its healthcare provision. The FPA team works with students to build trust and ensure they feel safe to talk openly. This helps to provide a sense of consistency for the student, as well as efficiency for the team being familiar with specific students and cases. They are better able to notice if something changes, and if a student needs a referral to a medical doctor or other organization for additional treatment.  “The consultations are always fun; you get a change of scenery by stepping out of the office. Over the years you see so many faces and still somehow you manage to remember most of them. After just a few visits you can start to build a profile of most students; you can start to tell who the class clown is, the Mister Popular, the shy one, the loud one, and the one who just wants to take his time to avoid going back to class”, Richenella laughs.  Working in partnership with the school social worker   FPA places great value on the 14-year relationship they have with Adriana, the social worker at EPB San Nicolas School. Adriana is the person who has the most contact with the students, and the one most student’s turn to when they need help.   “Most of the time you get to have fun with the students, however every now and then you will come across a heartbreaking case. Since Aruba has so many different migrants, very often you will come across one person who is not insured at the moment, who needs products and can’t afford it – and you figure out a way to help”, Adriana says.  For registered youth under 21 years of age, the costs of the healthcare provision are covered by the national health insurance, however, some students fall outside of the system.  “For our second, third and fourth-year students, FPA has been collaborating with us to provide a monthly session where the students receive contraceptives and guidance on school grounds. Since around this age, most of our students are already sexually active, we try to help them stay safe in and out of school.”  “The love, patience, and dedication that FPA has shown our students over the years are outstanding. At the beginning of the COVID-19 crisis we had to stop the consultation hours, but thankfully we are now back at it, bigger and better. Due to the collaboration with FPA we were able to finish out our 2018-2019 school year with no new pregnancies, which was a first for our school. We hope to accomplish this again, now that we can continue our consultations, and keep our kids educated and in school for as long as we can so they can achieve the best possible future”, Adriana says.   

Healthcare worker
story

| 26 May 2021

The personal contraceptive delivery service

When Famia Planea Aruba (FPA) saw a gap in the market, the team developed an online contraceptive store and bespoke delivery service to better reach their clients. The online store is available in the local Aruban language, Papiamento, and has been designed to provide quick access to various contraceptive methods, with supporting information to help clients make choices based on their needs.   Ghislaine, Head of Information, Education and Communication Support at FPA has been managing the delivery service since it started in August 2018.  “Since the start of the delivery service in 2018, our clients were enthusiastic however, the usage started slow. I believe this was due to the unfamiliarity, and people were still in the transition phase to online services. Moreover, clients believed that the delivery transportation would have been in a car, completely covered in images of condoms, sperm cells and pills, which made them sceptic of using the service due to embarrassment”, says Ghislaine.   The site is accessible to both FPA members and non-members who can shop in privacy for their contraceptives and schedule a delivery. Orders are delivered by FPA staff with clients having the option to pay cash or debit upon delivery. To ensure a clients’ privacy and confidentiality orders are delivered discreetly.  Challenges and opportunities  As with any new service comes challenges as well as opportunities. “Some of the challenges we face are the overload of deliveries on one day.” Even though Aruba is a small island and there are traffic jams only at specific hours in the day. “Sometimes I get stuck in traffic and try to rush myself to deliver the products in the time slot and at times I find myself in places that I barely recognize and discover new locations.”  “The part I enjoy is the communication with the clients. Building a relationship with the client and vice versa provides a smoother transition of service but also provides the comfort and safe feeling for the client.”  Ghislaine says the service often calls for more than the delivery of contraceptive orders, as clients may have questions or need support about their health.  Personal and convenient healthcare  Damara is a data analyst and a member of the Sustainable Development Goals Commission. She started using FPA contraceptive delivery service a year ago.   “It definitely has made my life much easier, especially when I have a busy schedule. With the delivery service I simply order my products through the online store and choose the date and time that is most convenient for me”, she says.  Damara values the personal service and the convenience of paying by card and choosing a preferred delivery time. “I love this service because sometimes I place an order a few days before and the employees at FPA call to confirm the order the day of the delivery, which is great because it is like a personal reminder! The best part is that they also have a portable ATM machine. I get my products, guidance and have it delivered to my location, what more can you ask for?”  FPA’s bespoke healthcare delivery has seen a successful growth since it started, with an increase of 115% during 2019 and 170% in 2020. “There has been an immense increase in the service in 2020 due to the pandemic. We already had the service in place, so we just had to fill in the gaps; for example, providing more hours and dates for clients to make use of the service”, says Ghislaine.  Hilyann, a journalist, is another regular user of the online store. “Shopping on the FPA online store makes me feel very in control and empowered. I hope that more people of all ages take advantage of this service. I hear far too often that people say they don’t have time, nobody has actually, but FPA is there for you. Take control of your sexual and reproductive health, empower yourself, be the boss of your time and your body.”   

Healthcare worker
story

| 16 May 2025

The personal contraceptive delivery service

When Famia Planea Aruba (FPA) saw a gap in the market, the team developed an online contraceptive store and bespoke delivery service to better reach their clients. The online store is available in the local Aruban language, Papiamento, and has been designed to provide quick access to various contraceptive methods, with supporting information to help clients make choices based on their needs.   Ghislaine, Head of Information, Education and Communication Support at FPA has been managing the delivery service since it started in August 2018.  “Since the start of the delivery service in 2018, our clients were enthusiastic however, the usage started slow. I believe this was due to the unfamiliarity, and people were still in the transition phase to online services. Moreover, clients believed that the delivery transportation would have been in a car, completely covered in images of condoms, sperm cells and pills, which made them sceptic of using the service due to embarrassment”, says Ghislaine.   The site is accessible to both FPA members and non-members who can shop in privacy for their contraceptives and schedule a delivery. Orders are delivered by FPA staff with clients having the option to pay cash or debit upon delivery. To ensure a clients’ privacy and confidentiality orders are delivered discreetly.  Challenges and opportunities  As with any new service comes challenges as well as opportunities. “Some of the challenges we face are the overload of deliveries on one day.” Even though Aruba is a small island and there are traffic jams only at specific hours in the day. “Sometimes I get stuck in traffic and try to rush myself to deliver the products in the time slot and at times I find myself in places that I barely recognize and discover new locations.”  “The part I enjoy is the communication with the clients. Building a relationship with the client and vice versa provides a smoother transition of service but also provides the comfort and safe feeling for the client.”  Ghislaine says the service often calls for more than the delivery of contraceptive orders, as clients may have questions or need support about their health.  Personal and convenient healthcare  Damara is a data analyst and a member of the Sustainable Development Goals Commission. She started using FPA contraceptive delivery service a year ago.   “It definitely has made my life much easier, especially when I have a busy schedule. With the delivery service I simply order my products through the online store and choose the date and time that is most convenient for me”, she says.  Damara values the personal service and the convenience of paying by card and choosing a preferred delivery time. “I love this service because sometimes I place an order a few days before and the employees at FPA call to confirm the order the day of the delivery, which is great because it is like a personal reminder! The best part is that they also have a portable ATM machine. I get my products, guidance and have it delivered to my location, what more can you ask for?”  FPA’s bespoke healthcare delivery has seen a successful growth since it started, with an increase of 115% during 2019 and 170% in 2020. “There has been an immense increase in the service in 2020 due to the pandemic. We already had the service in place, so we just had to fill in the gaps; for example, providing more hours and dates for clients to make use of the service”, says Ghislaine.  Hilyann, a journalist, is another regular user of the online store. “Shopping on the FPA online store makes me feel very in control and empowered. I hope that more people of all ages take advantage of this service. I hear far too often that people say they don’t have time, nobody has actually, but FPA is there for you. Take control of your sexual and reproductive health, empower yourself, be the boss of your time and your body.”